Who doesn’t love a free trip to Melbourne! Sally Adams of our Ipswich office recently won a trip to Melbourne (thanks to PEXA) to attend their annual Open Day and tour of the PEXA Headquarters.
PEXA (Property Exchange Australia) is Australia’s online property exchange network. It is the national e-conveyancing solution to the Australian Property Industry. It assists members – such as lawyers, conveyancers and financial institutions – to lodge documents with Land Registries and complete financial settlements electronically. PEXA is committed to supporting the Australian property industry as it transitions towards a 100% digital conveyancing process that’s ensures your property settlement is completed is a fast, efficient and most of all safe for you.
Here is Sally’s review of her little getaway to Melbourne and PEXA Headquaters.
Up bright and early to the airport on Thursday morning, I was feeling a little apprehensive about the “polar storm” on my approach to Melbourne and wondering whether planes can land sideways due to the wind, however all was forgotten when greeted at the airport by a driver holding my name plaque, who in instantaneously whisked me off in pure luxury to the Crown Metropol. I had nothing other than to fulfil my first agenda…shopping.
There were 8 Queensland conveyancers, who, like me, were successful to win the trip to Melbourne. That evening PEXA took all 8 of us to dinner at Rosetta’s, one of Neil Perry’s signature restaurants. Melbourne know how to do dining right. The Pinot Gris was flowing, the food was amazing but the conversation was the highlight of the evening as we all got to know each other. Our group was a mixture of Solicitors and Conveyancers from Mackay, Whitsundays, Redcliffe, Sunshine Coast, Gold Coast and of course Ipswich.
The following morning, we were taken to the PEXA headquarters where we were introduced to the PEXA team and toured the premises which was an open plan office with a large central meeting place they call PEXAPLEX (decked out with its very own piano and basketball court which they are only let loose on after 4pm). After our tour we sat as a group and discussed the PEXA platform with our new found friends. How we all use the platform, what we like, what we love and what we loathe about it.
The PEXA Open Day was that afternoon to showcase PEXA’S new developments and what they are currently working on. All I can say is AMAZING!!!! We spoke with the different teams working on Security, PEXAKey (New App for clients), PEXAPlus and future integration of PEXA with our Practice Management Systems.
Queensland has been slow to adopt PEXA for our conveyancing process – with Victoria, New South Wales and Western Australia all now fully conducting electronic settlements. These three States will be the first to have the new PEXA features rolled out to them, which is great because any teething problems can be ironed out before it gets to us in Queensland.
The one thing that stood out was the level of support PEXA gives its users. They really do listen to suggestions to improve their platform and have a team dedicated to improving, creating and testing new features. I was excited mostly by PEXAKey – an app that clients can download to their phones to securely provide instructions and keep track of their settlement. This will improve our clients experience and have them more involved in the process.
Sadly all good things must come to an end, and there definitely was no driver holding my name plaque at the Brisbane airport. However, making lasting friendships along the way is always a bonus, and the Queensland competition winners and the PEXA team are already making plans for our next catch up in September in Queensland, inspiring us all to continue our learning journey to utilise the PEXA platform to its best advantage and give great service to our clients.
If you would like to know more about PEXA or would like us to perform your next conveyance through the PEXA platform call Sally (Ipswich), Cheryl (Ipswich), Aleisha (Springfield) or Michele (Gatton) who will be more than happy to help you with your PEXA (Electronic) settlement. Call us today on 1300 285 888.